Insights : Case Study


Optimized WFM with Data Integration and Reconciliation System


delaPlex undertook the development of an intuitive Data Integration and Reconciliation System for Starbucks, a global coffeehouse chain recognized for its specialty coffee. This initiative aimed to transform employee scheduling processes and optimize workforce management.


The project involved exploring and implementing strategies to seamlessly integrate data from two primary sources, Blue Yonder (BY) and WorkJam (WJ), into a centralized data hub. The extracted information underwent processing in Azure Data Lake Factory to identify discrepancies, reconcile differences, and generate comprehensive reports. This provided Starbucks with valuable insights into workforce performance and scheduling efficiency, ultimately ensuring operational excellence and improved customer satisfaction.

Client Needs:

Starbucks sought a robust system to automate the integration and reconciliation of employee scheduling data. The objective was to gain insights into workforce performance, scheduling efficiency, and areas for improvement, thereby optimizing workforce management.

Project Challenges:

The project faced challenges related to performance, scalability, and security. Key objectives included:

The delaPlex Solution

delaPlex addressed these challenges by developing an integrated Data Integration and Reconciliation System using Azure Data Factory. Leveraging Azure Key Vault for secure storage and SQL Server for data management, the solution addressed Starbuck’s specific requirements and exceeded performance expectations while ensuring security and scalability. 

"delaPlex had the capabilities
to deliver a data solution that met our needs"

How We Did It

delaPlex adopted a process-driven approach and agile methodology to design and execute key components which included: 


About The Client

With a legacy of over 50 years in delivering unparalleled coffee experience, Starbucks has evolved into a global icon of premium coffee and community engagement. It started its journey in 1971 from the Pike Place Market in Seatle and has now transformed into a global network of 30,000 stores worldwide. The inviting aroma of freshly brewed coffee and the green siren logo with its ubiquitous presence offers an extensive menu catering to diverse tastes and preferences.

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“delaPlex had the capabilities to deliver a data solution that met our needs”


Learn how delaPlex developed a data integration and reconciliation system that transformed employee scheduling and optimized workforce management.


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